SAP Customer Experience (CX)
intelligent and reliable experiences through all channels
About SAP CX
SAP Customer Experience (CX) is a platform that was previously referred to as SAP S/4HANA. It permits you to unite different parts of client experience like client character, promoting, trade, deals, and client care. By leveraging this platform, you can provide your customers with intelligent and reliable experiences through all channels.
A Comprehensive CRM Suite
- SAP CX is a thorough CRM suite that offers many highlights and capacities, including:
- CRM, or customer relationship management, deals with your client associations with a solitary perspective on the client, across all channels.
- Sales management: Automate your sales processes and close more deals faster.
- Service management: Provide exceptional customer service with a single view of the customer issue.
- Marketing management: Create and execute personalized marketing campaigns that resonate with your customers.
- Analytics: Gain insights into your customer data to make better business decisions.